1. Interpretation & Definitions

• Account – A unique profile created by the User to access our Services.

• Personal Data – Data that identifies or can identify an individual.

• Usage Data – Technical information collected automatically when using our Service.

• Device – Any internet-enabled device used to access the Service.

• Service Provider – Third parties who assist us in delivering the Service.

• User (You) – Any individual using our Services.

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2. Data We Collect

We collect the following types of information:

2.1 Personal Data

• Name

• Phone number

• Email address

• Profile image (optional)

• Testimonials provided voluntarily

• Communication details (WhatsApp, form submissions, email)

2.2 Usage Data

Automatically collected:

• IP address

• Browser type

• Device type

• Time spent on pages

• Clickstream analytics

2.3 Media Access (With Consent)

Camera or gallery access for uploading profile photos or assignments.

2.4 Payment Details

We do not store your payment card or bank details.
Payments are securely processed through:

• Stripe

• PayTabs

• PayFort

• Tabby

• Tamara

2.5 Community Participation

If you join our WhatsApp community:
Your name, number, and profile photo may be visible to other members based on WhatsApp’s privacy settings.

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3. Purpose of Data Collection

We use your data solely for:

• Delivering Forex and Crypto educational services

• Providing access to online classes and recordings

• Managing student accounts

• Joining and managing WhatsApp communities

• Sending class updates, reminders, and service notifications

• Improving platform performance and user experience

• Securing payments and confirming enrollments

• Maintaining compliance with UAE regulations

We do not sell or rent your data to third parties.

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4. Legal Basis for Data Processing

Under UAE PDPL, data is processed only when:

• You give explicit consent

• It is needed to provide the educational service

• Required by UAE authorities

• Necessary for legitimate business interests

You can withdraw consent by emailing info@edgeacademy.ae.

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5. Data Retention

We retain your data for:

• The period required to provide lifetime access services

• Legal and regulatory requirements

• Security and operational needs

Data no longer required is securely deleted or anonymised.

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6. Data Sharing

Your information may be shared with:

• Hosting and cloud service providers (Google Workspace)

• Communication platforms (WhatsApp API, email services)

• Payment gateways (Stripe, PayTabs, etc.)

• Internal teams for service delivery

• UAE authorities when legally required

Any transfer outside the UAE complies with PDPL cross-border transfer rules.

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7. Security of Your Data

We implement:

• Encryption

• Secure servers

• Controlled access

• Cybersecurity protocols

While we strive for high security, no method of transmission is 100% secure.

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8. Your Rights

You have the right to:

• Access your personal data

• Request correction

• Delete your personal data

• Withdraw consent

• Submit complaints regarding misuse

Contact: info@edgeacademy.ae

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9. Use by Minors

Our Services are intended for individuals 18 years and above.
If we discover data belonging to a minor, it will be deleted.

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10. Financial Disclaimer

Edge Learning and Training is strictly an educational institution.
All trading and financial decisions made by users are independent and at their own risk.

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11. Cookies & Tracking

We use:

• Basic analytics cookies

• Marketing cookies (Meta Pixel, Google Ads)

Cookies help improve user experience and performance.

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12. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted with the “Last Updated” date.

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13. Grievance Redressal

Grievance Officer:
Name: Musthafa
+971 54 582 8335
info@edgeacademy.ae
Sarah Building, Al Garhoud, UAE